Customer Service and Claim
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Customer Service & Claim


Details of your Airphil Express Worry-Free travel insurance policy can be found in our Online Brochure  and FAQ Sections. If you need to get in touch with us, please use the contact details below:

24-hr Emergency Assistance Please call our 24-Hour Emergency Assistance Number +63 2 878 1290.

Customer Service For insurance-related inquiries or changes to your policy, please call our Customer Service Hotline at +63 2 878 5505 (Mondays-Fridays, 8AM-5PM - Except Public Holidays).

How to File a Claim You can find detailed procedures for filing a claim in our Notice of Claim Form . For any claims-related inquiries, please call our Customer Service Hotline at +63 2 878 5505 (Mondays-Fridays, 8AM-5PM - Except Public Holidays). 


Airphil Express Worry-Free travel insurance is serviced in the Philippines and
is underwritten by Chartis Philippines Insurance, Inc.

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