• I did not receive my baggage, what do I do? 
  Proceed to any PAL Express  personnel for assistance and report the matter.
   
• My baggage was damaged, what do I do? 
  Proceed to any PAL Express  personnel for assistance and report the matter before leaving the aiport.
   
• Do you provide airport transfers from terminal to terminal in Manila?
  No. Inquire with Airport authorities/personnel.
   
• Do you provide hotel transfers? 
  No. Inquire with local transport services at the airport.